Auto dialer microsoft dynamics crm




















Use Dial Prefix — When checked, all outbound calls are prefixed with some digits, as defined in the next section. In addition, see a discussion of a prefix Dynamics CRM may apply to click-to-dial calls here External Dial Prefix — This is the prefix described in the previous section.

It can be for getting an outside line, or selecting a carrier, or both. Download Microsoft Edge More info. Contents Exit focus mode. Please rate your experience Yes No. Any additional feedback? Important This content is archived and is not being updated.

Note This feature is available in the Unified Interface only. In this article. Select Advanced options , and in the Select app drop-down list, select, and add apps such as your custom apps.

By default, Sales Hub is selected. When Microsoft Teams dialer is enabled in your organization for Sales Hub app, other telephony systems that are connected to the Sales Hub app through Dynamics Channel Integration Framework will stop working. As an administrator, you can deactivate or delete the Dynamics Channel Integration Framework phone system. Follow these steps:. Save and publish the configuration. A confirmation message is displayed, and the Microsoft Teams dialer is enabled in your organization for selected security roles in the selected app.

You don't have the necessary license or role to perform the steps. Your organization might be using a custom app and hence the site map and UI will be different. Check with your administrator for the exact steps. The steps described in this documentation are specific to the out-of-the-box Sales Hub or Sales Professional app. Skip to main content. This browser is no longer supported. Download Microsoft Edge More info.

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