Thank you again for posting your question and your adherence to our forum guidelines. Please let us know if you need anything else. All reseller licenses have been cancelled too All reseller licenses have been cancelled too.
Thank you so much for reaching out to us on our Comcast Business Support Forums. It looks like you may have also reached out to us through Facebook. I've replied to that PM. I can help you on this platform if you prefer? Would you mind messaging me your full name, address and, the phone number listed on your account? I'd be more than happy to take a deeper look into your services and provide the help you need. I have the same problem!
I'm so sorry to hear of the trouble you've been having, petlawyer. It sounds like you no longer have that service but with the concerns about the users being added and deleted, as well as the domain, I'd be glad to look into it. We want to make sure that you have all that you need to run your business! Did you ever get this taken care of?
Comcast switched our emails over to office essentials a number of years ago so they are our Cloud Solutions Provider. We are not canceling our internet, but we want to use the licenses we have direct with micorosoft. Comcast is saying we need to setup a new tenant and migrate everything over.
This is not what I was told by Microsoft. I login to office. It seems like I should be able to just remove comcast from the account.
Did you ever get them removed from the reseller relationship, if so, were they your Cloud solutions provider and did you need to setup a new tenant and do a migration of your email users? I talked to Comcast cloud solutions 3 times last week and never got real support for the problem I was having, that is why i want to go direct with Microsoft.
I did receive the emails regarding migration being successful and I may have seen the instructions after that but I didn't bother to print them out as I figured they'd be available when I decided to make the move.
Well my copy of Outlook would become corrupted as would the pst file. I was able to recover emails and settings for one of my accounts but had lost the comcast account information. So now I don't have anything. I would have assumed that the password to the microsoft would have been the same password as my password to the Comcast and so far I'm wrong. Trying to reset the password has failed as I'm told that the administrator ME hasn't set the system up to allow resetting of the password.
Which by the way is impossible to do if I have never successfully logged into the new system. So my question is can I get the start up password without spending a lot of time on the phone with tech support. I'm figuring if I'm going to pay to use Office I may as well use it. I would like to assist with your email access. Please private message me your full name, the full service address and the phone number associated with the account.
I apparently missed the whole thing and cannot find any of the notices or directions even in the deleted file. How can I get informaiton on how to migrate my email? Current Page. Comcast Business.
0コメント